The Blog
Good customer experience starts with empathy
Earlier this year, I got a tattoo (my first one ever). It was very exciting. The actual experience of getting the tattoo and caring for it as it healed was surprisingly easy. But the process leading up to getting the tattoo? Wasn’t so great. The booking process was a...
What if you didn’t have to take the blame?
“I have a great productivity plan. I just have to actually stick to it.” When I first started Project TGL, I heard this over and over again. Usually with a wry chuckle. People from all different backgrounds, with completely different working lives, would tell me the...
Do ambitious deadlines really help?
Hot take incoming: Your goal doesn’t need an ambitious deadline. There, I said it. In fact, your goal doesn’t have to have a deadline at all.
Are you the worst boss you’ve ever had?
PSA for sole traders and founders: Your business has to actually work for you as a human.
This is not the time for new year’s resolutions
Did you know that only 8% of people who make new year’s resolutions succeed in making the resolution stick for a whole year? And that’s in a normal year, when we haven’t limped across the finish line of midnight on 31 December bewildered and mentally exhausted from...
Mini-course: Productive Work from Home
30 minutes to better productivity — all for $7
Working from home sounds like a dream: no commute, access to your own kitchen, peace and quiet galore.
But in practice, our brains struggle to differentiate between life and work when they both happen in the same location, making it harder to get started, stay focussed, and switch off.
Takes less than 30 minutes
Teaches practical, simple steps
Gives you more focus, less distraction
